e-VAHAN & e-SARATHI :
The Ministry of Road Transport and Highways has introduced online based citizen centric application VAHAN 4.0 and SARATHI 4.0 under digitization to ease out the processes. e-services covering modules like Issuing Road Permit, Issuing Vehicle Fitness Certificate, Road Tax, Learner Licence, driving licence etc.
- e-Vahan link: https://parivahan.gov.in
- e-Sarathi link: https://sarathi.parivahan.gov.in
- Motor Vehicles Procedure Manual (Forms and Office Procedure, Taxes and Fees, Offenses and Penalties): Download Manual & Forms
Brief Description of Citizen centric activities :
- Registration of all types of Motor Vehicles.
- Issuance of all types of Driving License.
- Issuance of Transfer of Ownership, HPA, HPT, CA etc. for all type of vehicles.
- Issuance of all types of Route Permits for passenger carrying vehicles.
- Issuance of all types of permits for Goods Vehicles i.e. Truck Permit / All Bengal / National Permit.
Success story :
- GATIDHARA Project : Gatidhara is a scheme of the Government of West Bengal administered by Transport Department for employment of registered unemployed youth of the State in transport sector. WBTIDCL is the implementing agency of the scheme. To grant subsidy to the beneficiary for purchasing of any commercial vehicle. The rate of subsidy is 30% of the ex-showroom price of the vehicle subject to maximum of Rs. 1 lac.
- NO OF CASES SANCTIONED (upto November-2019) : 1112 Nos.
- CCTV Coverage : All counter of the MV Section Malda are under CCTV Surveillance.
- Identity Badges : All officers and staff of MV Section, Malda have got their Identity Badges from the Transport Department and everybody hang their badges to the throat during office time.
- Help Desk & Citizen chattered : Help Desk in MV Section, Malda has been opened from 02-01-2018.